How to execute? These ADMI students can teach us.

Well, ADMI stands for Alkesh Dinesh Modi Institute for Financial And Management Studies. I attended an MTHR Global event hosted by ADMI at its beautiful auditorium within its vast facility inside Mumbai University campus on Saturday, 27th August, 2011.

On that day, whole Mumbai woke up to a rain-drenched daybreak due to incessant rain since previous night. The morning was no better. After a brief respite, the very heavy downpour had restarted. All the planning for the whole event was facing a possibility of complete failure, because of the heavy rain. But the event went very well, despite all the natural odds faced. It was all due to the great work by the management students of ADMI. Their work on that day was in true sense exemplary. Following are some of the very obvious things which made this challenging success possible.

Plan… Plan… Plan… : As one entered the venue, it became clear that the entire event was meticulously planned.

  • Right at the road leading to the campus, ADMI student volunteers were standing to guide the participants, expecting the question marks on the faces of the visitors looking for the directions and guiding very promptly. Signboards at all turns helped one reach fastest.
  • All the volunteers were given clear roles and responsibilities and the whole schedule of the day and arrangements were well-planned.
  • In fact, the event was planned and executed just like an event management company might have done it (after charging a few lakhs of rupees, of course), but these young people did it themselves, with meagre resources.

Team work works : The entire team of students worked as a single unit. There was continuous interaction and communication among them, as the day progressed and newer challenges kept coming. They solved all challenges by being together and working in unison. There was no boss here, but I think it did not matter, the event was the boss and they respected and responded to its demands…!

Pour your heart into it : Whatever they did they did wholeheartedly. Their complete involvement was inspiring.

  • Every guest was respectfully escorted with umbrellas in the heavy rain.
  • All the needs of the guests were attended to promptly with smile, respect and grace.
  • When the guests entered the walk ways which had become slippery due to rain, these boys and girls politely alerted the guests to take care. I was alerted at least 10 times during the day, by different people, every time, just in time to prevent me from falling…! So were other guests.

Enthusiasm is infectious : Despite the inclement weather and the innumerable and unexpected challenges thrown by it, these boys and girls performed with alacrity. Their enthusiasm was rubbing off positively on each other. This enthusiasm kept them up and running throughout that rough day.

Empowerment gives powerful results : The young students did not have many resources at their disposal, but they operated perfectly in spite of those constraints or limitations. One of the reason for their excellent output was the powers and freedom given to them. They did not have to go to anybody or ask anybody while fulfilling various needs and requests of the guests, some of them may be unexpected, but came because of the rain. They took instant decisions and did whatever was possible to do. The credit for this perfect empowerment must go to their director and the placement officer, who were representing the institute administration at this event.

Take on a crisis as a challenge : Any planning could have gone haywire on that day, due to the very difficult rain conditions. The guests could not reach in time, the speakers were stuck due to rain, the food to be served was two blocks away, and the rain was pouring like cats and dogs. These ADMIs took that all in their strides and did whatever was needed. They converted this crisis into a challenge and overcame it.

It made me thinking : Money may be able to buy many things. But, can it bring in such remarkable enthusiasm? I think, it is difficult to buy. And the organization which has such ADMIs inside it, can overcome any challenge, natural or otherwise. I thank the students of ADMI for showing us the way to perfect execution no-matter-what….!

Author: Sanjay Shah

Sanjay is the author of "Business Management Simplified" which provides Practical, Actionable Solutions for Entrepreneurs. It is an all-in-one guidebook to start, run and grow a small and mid-size business to the next level. He is also an SME Business Coach, Seminar Leader and Motivational/Keynote speaker, Sanjay is based in Mumbai (India). He advises many businesses on Strategy, Leadership, Marketing, Branding, Customer Experience Management and Organization Development. He conducts various self-help seminars and workshops for companies and groups in English, Hindi and Gujarati. For more info, visit : www.SanjayShahSeminar.com